Community Engagement and Participation Officer

Job Summary

• To lead on the creation and development of Nottingham Castle Trust’s community engagement and participation programme, creating all relevant supporting operational systems and processes
• To develop and deliver meaningful engagement and participation activities on behalf of Nottingham Castle for individuals, local community organisations and local interest groups, both on and off-site
• To work with the Learning Development Officer and Volunteer Manager to deliver the community elements of the NLMHF Activity Plan
• To build excellent and productive relationships with key external partners such as community groups, refugee support groups, marginalised communities and individuals, local authorities, colleges and universities
• To regularly review and update community engagement policies, procedures and systems and ensure they are understood and followed by all concerned
• To work collaboratively with all departments at Nottingham Castle Trust including: education, visitor experience, fundraising, retail, administration, finance, marketing and communications, in order to identify new and existing opportunities for community engagement activities
• To work to deliver agreed objectives associated with the Community Engagement role and meet KPIs in order to deliver the engagement programme for Nottingham Castle
• Ensure that Nottingham Castle Trust follows best practice and complies with all current legislation in relation to delivering community engagement and participation activities, with all activities being carried out in a safe and legal way
• To represent Nottingham Castle at key local and regional community events and to promote the Castle and its community engagement and participation programmes
• Be the safeguarding lead for community engagement, and represent community engagement at operational health and safety meetings
• Be the champion at Nottingham Castle Trust for community engagement and participation both internally and externally
• Be the ‘go to’ person for community engagement, participation and community relations at Nottingham Castle
• Work closely with the communications team to raise awareness of the impact and benefits of community engagement through all communications channels
• Monitor, evaluate and report on the community engagement programme on a regular basis; including the effective management of an expenditure budget for the programme and ensuring all participants records are up to date on Nottingham Castle Trust’s database
• Ensure GDPR compliant mechanisms for recording and accurately tracking all aspects of participatory and community engagement outcomes and impacts
• Be responsible for dealing with or passing to the Volunteer Manager, any issues or concerns related to volunteers associated with any community engagement activities
• Ensure the best outcomes for anyone involved in a community or participatory activity or programme with Nottingham Castle Trust
• To develop and implement an effective communication plan for all individuals, community groups or partners involved in community engagement (supported by the marketing and communications team) including e-newsletters, utilising social media channels and events
• To keep up to date with developments in schools and the national curriculum, museum education and lifelong learning

Please download a full job description.

Terms of Appointment
Location: Ideally the post holder become part of our wider support team and will live locally
Remuneration: £23k
Hours: This is a full-time role over a fixed term contract of 18 months. 37.5 hours per week (20 days holiday + 8 statutory bank holidays – 28 days total)

Application Process
Interviews will be held on 19th December.
Covering letter and CV to be submitted to mthackeray@nottinghamcastletrust.org by the 6th December 2019