Visitor Experience Assistant

The National Centre for Craft & Design is seeking four Visitor Experience Assistants to join its busy and creative front of house team.

Based within our galleries, this role delivers excellent customer service offering knowledgeable information on our exhibitions and wider creative programme to enrich the visitor experience at The National Centre for Craft & Design.

The post-holder will assist in the delivery and administration of our exhibitions programme and support the delivery of exhibition related marketing.  Successful candidates must have excellent customer service skills combined with essential experience and have ability to work on their own initiative.

We are recruiting four positions to work across our two gallery spaces.  NCCD is open 7 days per week and all roles will work to a two-week rota which offers flexibility across weekdays and weekends. All positions are 7.5 hours per day.  There is flexibility in full and part time hours; we would ideally like to recruit 4 positions that work to the following:

Post 1a – 5 days / Post 1b – 3 days / Post 1c – 3 days / Post 1d – 2 days

Post 2a – 4 days / Post 2b – 4 days / Post 2c – 3 days / Post 2d – 2 days

Please specify in your application the number of days that you are applying for.

This post comes at an exciting time in the organisation’s development.  If you are passionate about craft, design and the arts, and would relish the opportunity to enrich the service of a renowned cultural venue, we want to hear from you.

For an informal chat regarding these positions, please contact Carl Ferro-Fields on 01529 308713 or email

If you wish to apply for any of these positions, please complete the application form and email it to, or post/hand deliver to Human Resources, Bradley Football Development Centre, Bradley Road, Grimsby, DN37 0AG.

Closing Date is Mon 17 Jun at 12 noon.  Interviews will take place on Tue 25 Jun at NCCD in Sleaford.   

Opportunity Type


Contact Name

Carl Ferro-Fields 

Contact Email


Start Date

10th June 2019

Closing Date

17th June 2019